Before you contact us, here are some answers to frequently asked questions:

Do you ship to ______________? YES, we ship everywhere in the world. See the shipping info page for details.

How much does shipping cost? Place items in your shopping cart then click “Calculate Shipping”. This will show you your actual shipping costs for any destination you choose.

Why haven’t I received my package yet? If you are outside of the United States, your package may take several weeks to deliver, depending on which shipping service you chose. Standard shipping can be very slow. It may take over a month to receive your package. Please understand that tracking info may be limited after the package leaves the United States. We cannot track your package.

I have a question about one of your products. We have very detailed documentation about our products and their capabilities. Please have a look before you ask — you will probably find your answer!

I soldered a kit together and it doesn’t work. Can you help? Yes, but first check the troubleshooting section at the bottom of every set of assembly instructions.

If you have any problems with the contact form below, simply email us at support@nootropicdesign.com and we will get back to you very shortly!